IMPROVE YOUR BUSINESS – PR TIPS TO GET CUSTOMERS TALKING

phone

For the small business:

Want to improve your public relations and start building a relationship with new customers?  Start today by phoning your new customers.  Welcome them to your business, tell them you are grateful of their recent visit/purchase and ask them how they found the experience – was it to their satisfaction?  Then say thank you and let them get on with their day.  That’s it.  Simple.

For the larger business:

If it’s not possible to phone all your new customers why not write to them and provide them with a thank you offer with a discount off their next product?  Write a sincere simple note – something along the lines of “We noticed you’ve visited us, thank you!  To show you we appreciate your custom, please find a voucher to give you 20% off your next services/product’.

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